Operations Manager - College Point, Flushing NY

Smyrna Ready Mix, LLC • New York, NY

1d • Onsite

About The Position

Are you ready to lead at scale, inspire high-performing teams, and drive operational excellence across multiple locations? At SRM Concrete, we know our people are the foundation of our success. As a District Manager, you’ll do more than manage plants—you’ll shape the future of our business, our teams, and the communities we serve. If you’re passionate about building strong teams, mastering operational details, and leading with integrity, this is your chance to make a lasting impact.

Requirements

• Dispatch & Operational Leadership: Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical.
• Maintenance Knowledge: Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure. Ability to lead preventative maintenance efforts and oversee repairs.
• Strong Customer Service Background: Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner.
• Tech-Savvy & Data-Driven: Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication.
• Leadership with Character: 5+ years of leadership experience preferred. You lead with accountability, integrity, and consistency. You know how to build trust, set expectations, and hold teams to high standards.

Nice To Haves

• Concrete / Ready Mix Experience (Preferred): Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality is strongly preferred.
• Construction / Project Management Experience (Considered): Candidates with strong construction or project management backgrounds will be considered if they bring operational leadership ability and cultural alignment with SRM’s values.

Responsibilities

• Lead Multi-Plant Operations: Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants. Ensure operational efficiency, cost control, and consistent execution.
• Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time delivery. Balance customer needs with operational capacity in real time.
• Drive Plant Maintenance Excellence: Ensure preventative maintenance programs are executed effectively. Oversee plant upkeep—including welding, electrical, and plumbing systems—to minimize downtime and protect operational continuity.
• Champion Customer Success: Build and maintain strong customer relationships. Address concerns quickly and professionally, always with a solutions-oriented mindset.
• Leverage Technology: Use dispatch systems, reporting tools, Microsoft Office, and operational software to analyze performance data, monitor KPIs, manage costs, and drive informed decision-making.
• Build & Develop High-Performance Teams: Coach and mentor plant managers, supervisors, drivers, and dispatch personnel. Foster a culture of accountability, growth, and continuous improvement.
• Own Safety & Quality Standards: Embody and enforce SRM’s 5 Principles: Safety, Quality, Kindness, Cleanliness, and being a Go-Getter. Ensure compliance with DOT, environmental, and company standards across your district.
• Drive Financial Performance: Monitor budgets, material costs, labor efficiency, equipment utilization, and district profitability. Turn operational data into actionable improvements.

Benefits

• Competitive Compensation: Strong salary with bonus potential, plus eligibility for annual raises.
• Comprehensive benefits package including low-cost medical, dental, vision, short-term and long-term disability, and life insurance
• paid holidays
• generous PTO and vacation programs
• 401k with $100 weekly company match
• family days

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed