Operations Manager - Trenton

Carvana•Trenton, NJ

6d•Onsite

About The Position

Carvana is looking for passionate and talented individuals to join their team. They sell cars but are not car salesmen, promising to only sell cars they would sell to their own mothers. To ensure cars are in first-rate condition, they have built multiple vehicle Reconditioning Centers where cars are inspected, perfected, and photographed before being listed on the Carvana website. They use a Carvana Certified 150-point inspection process to verify that every vehicle meets rigorous mechanical and cosmetic standards, aiming to provide only the highest quality vehicles and a no-hassle, better car buying experience. This is a supervisory position in an Inspection Center, overseeing a team that carries out daily operations. The Reconditioning Manager is responsible for all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front-line associates in a lean manufacturing environment. This role will maintain a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives. This position is not eligible for visa sponsorship.

Requirements

5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver’s license with a clean driving record in the last 3 years.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.

Responsibilities

Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.