Operations Manager
About The Position
Drive Your Career Forward with Us! Are you ready to take on a leadership role that keeps operations running smoothly and efficiently? Join our dynamic team as an Operations Manager on our School Bus Division in Golden Valley for Hopkins School District and play a pivotal role in ensuring our drivers and vehicles are prepared to deliver exceptional service every day. As an Operations Manager, you'll step into a critical leadership position where no two days are the same. From overseeing driver check-ins to ensuring the garage runs like a well-oiled machine, you'll be at the heart of our operation, making impactful decisions and contributing to our success.
Requirements
- High school diploma or equivalent
- Proven experience in transportation, dispatch, or supervisory roles.
- Strong communication and leadership abilities.
- Proficiency in dispatch software and Microsoft Office.
- Sound decision-making and organizational skills.
- Ability to obtain a class B license with Passenger and School Bus endorsement (We will train you!)
Nice To Haves
- additional education in transportation or management is a plus.
- Knowledge of transportation regulations and vehicle safety standards a plus.
Responsibilities
- Ensure drivers are ready and prepared for their routes.
- Accident response, review and resolution
- Provide guidance and correction to drivers as needed
- Investigate customer complaints and issues and make sound decisions on retraining, correction, etc.
- Timekeeping/ Payroll, preparing the invoice
- Address and resolve tardiness, absences, and compliance issues.
- Assist with routing and communication with District employees to resolve any routing issues
- Act as the go-to contact for drivers and bridge communication with management.
- Work closely with dispatch, maintenance teams to resolve challenges.
- Make impactful decisions aligned with company policies and goals.
- Provide guidance to dispatchers and drivers, resolving conflicts as they arise.
- Ensure compliance with contracts, policies, and safety regulations.
- Utilize dispatch software to manage operations and analyze trends.
- Maintain accurate records and reports to drive continuous improvements.
Benefits
- We are employee-owned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
