Operations Manager

Menzies Aviation•Grapevine, TX

2d•Onsite

About The Position

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. The Duty Manager will be directly responsible for overseeing, ramp supervisors, GSE maintenance, and aircraft maintenance personnel. The Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, client relations, and financial performance.

Requirements

Bachelor's degree (B.A.) from four-year college or university; or two to five years related experience and/or training; or equivalent combination of education and experience
Prior Ramp experience required
Must be 18 years of age or older
Possess and maintain a valid US driver's license with a clean driving record
Must pass pre-employment drug screen and all pre-employment testing
Ability to proficiently read, write and speak English
Excellent communication skills
Able to remain calm under pressure
Must excel in time management skills and require minimal supervision
Able to work with a multinational work force, and to adjust to the local conditions of the station.
Excellent knowledge of cargo/ramp GSE
A working knowledge of the IATA Standard Ground Handling Agreement
Must be comfortable frequently lifting and/or moving up to 50lbs and occasionally lift and/or move up to 70lbs.
Must be comfortable working in all weather conditions
Must be available and flexible to work variable shifts including weekends and holidays
Report any significant deficiency in our products, materials and documents
Has the duty to suggest any improvements to working practices especially those relating to safety and security
Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances

Nice To Haves

Prior management, supervisory or lead experience in the Aviation industry preferred
Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business
Able to support other stations as required and ensure own station responsibilities are covered when on leave
A proven track record in managing a business unit

Responsibilities

Full accountability to the GM for Health & Safety issues, operational and financial performance
Planning resource allocation in each business unit
Routine liaison with customer representatives
Liaison with internal and external customers and agencies
Producing routine reports
Supporting the development of the business units with accurate and timely project work
Leading the station equipment planning cycle
Ensuring compliance with all internal and external operational and administrative requirements
Has the duty to suggest any improvements to working practices especially those relating to safety and security
Must follow all Security procedures as required
Other duties as assigned
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures.
The company is committed to providing a safe working environment for all staff members.
In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.