Operations Manager
Copper Vine•New Orleans, LA
•Onsite
About The Position
Copper Vine is a wine-fueled contemporary American Restaurant & Inn located in the heart of the Central Business District in New Orleans. Housed in a historic building, Copper Vine offers a unique hospitality experience with an Inn, private dining and event spaces, a restored bar, and a curated food and beverage program. The restaurant operates at a high volume and provides luxurious accommodations. Copper Vine is seeking passionate individuals inspired by thoughtful food and beverage to join their team and contribute to its growth.
Requirements
- Three or more years in a leadership role in high-volume upscale restaurants, or polished dining concepts.
- Proven leader with high emotional intelligence, professional communication, and adaptability required for success in the industry.
- Strong knowledge of cocktails, wine, and elevated food service.
- Proven experience training and developing individuals others as a mentor.
- Hands-on operational leadership with excellent organizational skills.
- Passion for delivering memorable guest experiences.
- Understanding of labor management, scheduling, inventory, and cost controls.
Nice To Haves
- Wine enthusiast
- Appreciates the fast pace of downtown
- Desire for cultivating relationships
Responsibilities
- Training and developing an exceptional service team.
- Leading daily food and beverage operations with a hands-on presence on the floor for retail, event and hotel business.
- Creating a culture rooted in genuine hospitality and personalized guest experiences.
- Training servers, bartenders, hosts, and support staff while setting the standard through your own leadership.
- Managing labor, productivity, inventory, and cost of sales.
- Partnering with culinary leadership to deliver a seamless dining experience.
- Engaging with guests through table touches, service recovery, and relationship building.
- Training and refining operating procedures and service standards that are the foundation of Copper Vine’s food and beverage program.
- Management of the Sales & Events operation team to deliver unforgettable celebrations and ensure every guest experiences exceptional hospitality at every touchpoint along their visit.
- Continuously looking for ways to elevate the guest experience while improving operational efficiency.
Benefits
- $55,000–$65,000 annual salary
- Performance bonus of up to 10% of base salary based on KPI achievement
- Health and supplemental insurance
- Paid Time Off
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
