Operations Manager

SimonMed Imaging•Prescott, AZ

7d•Onsite

About The Position

Lead the performance of one or more imaging sites by driving operational excellence, optimizing patient flow, and ensuring every patient receives timely, high-quality, and compassionate care. At SimonMed Imaging, the Operations Manager is responsible for the overall coordination and performance of front office, patient access, scheduling, and administrative operations. This role ensures efficient modality utilization, strong compliance, and a consistently safe, patient-centered environment. This leader plays a critical role in balancing operational efficiency with patient experience—removing barriers to care, optimizing workflows, developing teams, and guiding day-to-day execution across the site. If you are energized by leading people, solving complex operational challenges, and improving access to care at scale, this role offers meaningful impact every day.

Requirements

High school diploma or equivalent required
5–7 years of progressive experience in radiology, imaging, or healthcare operations
Experience with radiology systems such as EXA, RIS, and EMR
Strong understanding of scheduling, patient access, and multi-modality workflows
Experience with financial oversight, reporting, and cash handling controls
Proven ability to manage operational metrics and drive performance outcomes
Strong communication, leadership, and decision-making skills
Ability to manage multiple priorities in a fast-paced healthcare environment

Nice To Haves

Associate’s or bachelor’s degree in healthcare administration, business, or related field preferred
Prior supervisory or management experience strongly preferred

Responsibilities

Oversee daily site operations, ensuring efficient scheduling, patient flow, and front office performance while holding teams accountable to standards and outcomes.
Lead, coach, and develop team members, providing timely feedback, recognizing performance, and addressing gaps to build a strong, patient-first culture.
Use data and operational reporting to monitor trends, optimize utilization, improve scheduling accuracy, and drive measurable outcomes.
Ensure accuracy in cash handling, payment collection workflows, reporting, and regulatory compliance, maintaining strong controls and accountability.
Quickly identify operational issues, resolve disruptions, and make sound decisions in a fast-paced environment.
Partner effectively with clinical teams, technologists, physicians, and leadership to ensure aligned, efficient operations and seamless patient care.
Oversee site patient schedules, capacity management, compliance, staffing, and workflow optimization across one or more sites.
Recruit, develop, and retain high-performing teams while fostering a collaborative, accountable, and patient-first environment.
Partner with senior leadership on operational improvements, performance outcomes, and organizational initiatives.