Operations Manager

Fresh Prep Foods IncVancouver, BC
CA$110,000 - CA$120,000Onsite

About The Position

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better. We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Requirements

  • At least 3+ years of experience leading multiple departments with a focus on productivity, efficiency, and process improvement
  • At least 3+ years of experience coaching and developing direct reports, supporting career growth, and managing performance
  • At least 3+ years of experience working closely with teams across Purchasing, Production, Quality Assurance, and Human Resources

Nice To Haves

  • Lean Manufacturing and/or Six Sigma experience is a strong plus

Responsibilities

  • Lead Order Picking, Cleaning Facility, and Sanitation teams
  • Mentor Supervisors and Lead Hands, supporting career progression
  • Set clear roles, expectations, performance standards, and accountability
  • Foster strong team collaboration and engagement
  • Drive strategy and initiatives to improve employee engagement scores and overall team satisfaction
  • Own production budgets and KPI performance
  • Set annual targets and drive year-over-year improvements
  • Oversee labour scheduling, material flow, line optimization, and contingency planning
  • Ensure compliance with food safety, GMPs, SOPs, and regulatory requirements
  • Lead incident investigations and corrective actions
  • Maintain high standards of cleanliness, organization, and audit readiness

Benefits

  • Annual salary of $110,00-$120,000, commensurate with experience
  • 15% performance-based bonus, tied to individual and operational results
  • 3 weeks of paid vacation
  • Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
  • Exclusive food perks that let you experience our amazing products
  • A culture that celebrates innovation, encourages professional development, and supports work-life balance
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