Operations Manager

Fresh Prep Foods Inc • Vancouver, BC

15d • Onsite

About The Position

Fresh Prep is a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, Fresh Prep is committed to making it easier for people to eat well and live better. The company is recognized as a workplace where innovation meets impact, with accolades including BC's Top Employers 2025, placement on The Globe and Mail's Canada's Top Growing Companies list, and recognition as one of Deloitte’s Best Managed Companies. Fresh Prep fosters a collaborative culture that brings together passionate food lovers, sustainability champions, and tech innovators. The ideal candidate for this role is a highly experienced, people-focused leader who excels in managing multiple operational teams in a fast-paced environment. This individual balances strategic oversight with hands-on leadership and takes pride in developing high-performing, engaged teams. They are a strong people leader who leads with empathy, builds trust, and genuinely cares about people and outcomes. They are a collaborative team player, motivated by collaborative team achievement and driving a results-oriented culture. They are also a strong communicator, setting consistent expectations and holding themselves and others accountable, and a mentor who empowers growth by developing people rather than micromanaging.

Requirements

• At least 3+ years of experience leading multiple departments with a focus on productivity, efficiency, and process improvement
• At least 3+ years of experience coaching and developing direct reports, supporting career growth, and managing performance
• At least 3+ years of experience working closely with teams across Purchasing, Production, Quality Assurance, and Human Resources

Nice To Haves

• Lean Manufacturing and/or Six Sigma experience

Responsibilities

• Lead Order Picking, Cleaning Facility, and Sanitation teams
• Mentor Supervisors and Lead Hands, supporting career progression
• Set clear roles, expectations, performance standards, and accountability
• Foster strong team collaboration and engagement
• Drive strategy and initiatives to improve employee engagement scores and overall team satisfaction
• Own production budgets and KPI performance
• Set annual targets and drive year-over-year improvements
• Oversee labour scheduling, material flow, line optimization, and contingency planning
• Ensure compliance with food safety, GMPs, SOPs, and regulatory requirements
• Lead incident investigations and corrective actions
• Maintain high standards of cleanliness, organization, and audit readiness

Benefits

• Annual salary of $110,00-$120,000, commensurate with experience
• Work schedule of Friday to Tuesday 8:00 AM to 4:00 PM with flexibility as needed to support operational requirements
• 15% performance-based bonus, tied to individual and operational results
• 3 weeks of paid vacation
• An energetic, inclusive workplace where your voice matters and your contributions drive real impact
• Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
• Exclusive food perks that let you experience our amazing products
• A culture that celebrates innovation, encourages professional development, and supports work-life balance
• The opportunity to be part of a certified B-Corporation making a tangible difference in sustainable food systems

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees