Operations Manager

DraconX•Birmingham, AL

About The Position

The Operations Manager is responsible for the day-to-day operational health of the organization — overseeing internal processes, coordinating cross-functional teams, managing budgets and vendors, and ensuring programs and services are delivered efficiently and on schedule. This role suits a process-minded leader who can translate strategy into reliable execution.

Requirements

Bachelor's or Master's degree in Public Administration
3+ years of experience in operations, administration, or program management
Demonstrated experience managing budgets, staff, and cross-functional processes
Strong organizational, analytical, and problem-solving skills
Excellent written and verbal communication
Proficiency with office and project-management software

Nice To Haves

5+ years of experience in operations or program management
Experience in a nonprofit, government, or public-sector environment
Familiarity with grant management or public funding compliance
Process-improvement or project-management certification (Lean, Six Sigma, PMP)

Responsibilities

Oversee daily operations across departments, ensuring workflows are efficient, documented, and consistently followed
Develop, monitor, and refine operational policies, procedures, and performance metrics
Manage operational budgets, track expenditures, and identify cost-saving opportunities
Coordinate procurement, vendor relationships, and service contracts
Lead, mentor, and evaluate operational and administrative staff
Ensure compliance with regulatory, legal, and organizational standards
Prepare operational reports and present performance data to senior leadership
Identify process bottlenecks and implement continuous-improvement initiatives
Support strategic planning and execute organizational initiatives on time and within budget
Coordinate facilities, logistics, and resource allocation