Operations Manager (1319)

SOLUTION ONE INDUSTRIES•Williamsburg, VA

7d•Onsite

About The Position

The Operations Manager is responsible for the performance of the contract in all warehouse activities regarding medical assemblage pre-production / sustainment, inventory tasks, and biomedical equipment technical operations. The Operations Manager ensures contractual compliance, mission success, and customer satisfaction by providing strong leadership, sound decision-making, and effective communication. The Operations Manager must be available Monday through Friday, 6:30 AM to 5:00 PM, excluding Federal holidays or government facility closures.

Requirements

Proven leadership and management experience in logistics, maintenance, or engineering environments.
Exceptional communication and interpersonal skills with the ability to manage client relationships effectively.
Strong background in KPI development, tracking, and reporting.
Ability to work across multiple sites and coordinate complex logistics operations.
Excellent leadership, communication, problem-solving, and organizational skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).
Strong analytical and problem-solving skills.
Ability to balance multiple priorities in a fast-paced, dynamic environment.
Bachelor’s Degree; Operations Management – Logistics and Transportation or Supply Chain Management experience, with at least 3 years in a supervisory experience.
Minimum 8+ years of experience in medical logistics and warehouse management.
Must have a valid state driver’s license
Must be able to work independently and as a team member.
Ability to work at an accelerated pace under emergencies or operational demands.
Candidate must wear appropriate personal protective equipment (PPE).
Requirements include walking, standing, reaching, bending, and moving items.
Required to lift and carry weight over 45 pounds.
Must be able to work in an Austere environment.

Responsibilities

Leadership and Program Oversight ICW the Program Manager provides strategic direction and leadership to ensure the successful execution of all contract requirements.
Foster a culture of teamwork, accountability, and continuous improvement.
Maintain open communication with leadership and clients to proactively address challenges and develop effective solutions.
Develop and maintain succession planning for key personnel.
Ensure adherence to site safety protocols and enforce compliance with established procedures.
Oversee daily logistics operations, preventive and predictive maintenance programs, and workflow efficiency.
Establish and monitor key performance indicators (KPIs), taking corrective action when performance is outside target thresholds.
Manage subcontractors, ensuring quality, timeliness, and compliance with contractual obligations.
Lead, mentor, and evaluate program personnel to ensure high performance and engagement.
Coordinate hiring, onboarding, and training activities.
Conduct performance evaluations and administer disciplinary actions as necessary.
Promote career development and employee retention initiatives.