Operations Manager at Hillel at Miami University

Hillel International • Cincinnati, OH

2d • $45,000 - $55,000 • Onsite

About The Position

Hillel at Miami is seeking a highly organized, engaging, dependable, and detail-oriented individual to serve as our Operations Manager. This full-time position plays a critical role in the day-to-day functioning of our organization, overseeing office administration, facilities coordination, financial processing, and donor database management. The Operations Manager helps ensure that Hillel runs smoothly and remains a welcoming, functional, and student-centered environment.
This role includes managing administrative systems, processing invoices and bills, maintaining accurate records, supporting organizational operations, and coordinating building and facility needs. Some evening and weekend availability is required to support programs and events. Workload is typically heavier during the academic year, with somewhat lighter periods during university breaks and the summer months. A full list of responsibilities is included below.

Requirements

• Office administration, facilities management, and financial record-keeping experience.
• Attention to detail, flexibility, sense of humor, and excellent interpersonal and communication skills.
• Strong follow-through and proactive communication skills
• The ability to work both independently and as part of a team, be willing to lead or assist with program and facility setup and breakdown, and have the ability to prioritize and handle multiple assignments.
• Ability to lift 50 pounds.
• Minimum of two to three years relevant work experience.
• Bachelor’s degree required.

Responsibilities

• Support the day-to-day operations of Hillel through front desk reception, scheduling, mail and deposits, vendor coordination, event support, ordering supplies, maintaining a clean and welcoming space, and other administrative duties as needed.
• Maintain relations with all vendors and service providers
• Manage all incoming email, mail, and phone correspondence in a timely and professional manner.
• Manage internal calendaring of events
• Ensure timely processing and payment of invoices, reimbursements, and vendor obligations
• Manage Board of Directors logistics, including scheduling, Zoom meetings, and other administrative support as needed
• Oversee technology systems including computers, phones, voice mail, etc.
• Provide and manage administrative and logistical support for the staff, student leadership and lay leaders
• Coordinate operational logistics for programs, Shabbat dinners, holidays, and major events
• Oversee maintenance of building and facilities
• Ensure that the building and grounds are welcoming, clean, and well maintained
• Direct and supervise the work of janitorial service, gardener, and other tradespeople
• Coordinate operational logistics related to summer storage, move-in/move-out periods, and building usage
• Coordinate scheduling of facilities and outside rentals
• Maintain office, kitchen and building supplies inventory, including regular and special shopping/purchasing for programs and events (must be available 2 - 3 Friday evenings a month during school year)
• Oversee building and online security operations, including coordinating with outside security partners to maintain safety coverage for Hillel.
• Prepare and coordinate timely bank deposits and maintain accurate financial documentation
• Work with senior staff to build and monitor annual operating budget
• Support Executive Director to track revenue and projections
• Work in close coordination with Bookkeeper to deliver reports and relevant information to the finance committee
• Provide fundraising support to include maintaining accuracy and cleanliness of our donor management system (Little Green Light), gift entry, donor acknowledgements, and regular reporting
• Supervise and ensure timely and accurate processing of all donations
• Maintain accurate financial records and reporting in partnership with Shared Business Services
• Jewish religious and special event logistics, including event coordination, setup and teardown, catering management, ordering supplies, and ensuring programs have the operations in place to run smoothly
• Other duties as determined by the Executive Director

Benefits

• Competitive salary in the nonprofit marketplace. The salary range for this role is $45,000 - $55,000
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, 3 weeks paid vacation plus 10 sick days, and parental leave.
• Great professional development, mentoring, and skill building opportunities
• Free meals and University/Hillel swag

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level