Operations Manager, TTWN

iHeartMedia • Atlanta, GA

27d • Onsite

About The Position

Total Traffic & Weather Network (TTWN) has an immediate opening for an Operations Manager (OM) based in Atlanta, GA. This position is a high demand job at a 24/7 operation. TTWN Atlanta provides traffic and news information to affiliate radio and television stations as well as in-car/personal navigational devices and mobile apps. This management position reports to the Vice President, Regional Operations-Southeast.

Requirements

• Recruiting, selection, hiring and training of on-air talent and producers.
• Affiliate relations, managing and executing airchecks, data quality and review, staff scheduling, managing payroll, management of affidavits, distribution of copy and on-air schedules.
• Bachelor's degree preferred or 10 years of direct radio/television experience
• Minimum 5 years of direct prior experience in radio and television management is required
• Must have a strong track record of successfully leading and developing a large staff on varying schedules
• Must possess strong oral and written communication skills
• Prior experience in performance management, coaching, and staff feedback needed
• Prior experience in customer service and staff scheduling needed
• PC Proficiency (MS Office), WorkDay, etc.
• Proficiency with audio content delivery systems (Nexgen, Sound+, FTP)
• Working knowledge/understanding of Six Sigma or similar data driven management philosophy.
• Previous experience conducting performance/goal reviews with staff.
• Must be available to respond to station needs for all shifts.

Responsibilities

• As the Operations Manager, you will be the on-site manager responsible for all operational aspects of the broadcast operation for Total Traffic & Weather Network (TTWN) in Atlanta and staff management.
• You will be responsible for overseeing the production and delivery of audio reports and data dissemination to our clients in the Hub.
• Training staff on audio delivery systems and internal traffic content management software.
• Continuing to increase operational efficiencies within the current work flow model.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager