Operations Manager

TSNE • New York, NY

1d • $75,000 - $80,000 • Onsite

About The Position

Worker’s Justice Project (WJP) (workersjustice.org) was founded in 2010 to address the racial and economic injustices that low-wage immigrant workers face in New York City by building collective power to win institutional change. WJP runs two long-standing worker’s centers in Brooklyn (456 Grand Street and 613 4th Avenue) and a Deliverista Hub near City Hall in Manhattan. We promote justice and opportunity for low-wage immigrant workers in New York City by pushing for systematic enforcement and expansion of workplace protections, which include labor and occupational health and safety standards while advocating for industry-specific efforts to improve working conditions. WJP also offers skills-building training to workers in health & safety and industry-specific areas, and we educate immigrant communities about their rights in the workplace and how to exercise those rights. WJP is a fiscally sponsored project of TSNE (tsne.org).

Requirements

• At least four years of progressively responsible experience in operations, office management, nonprofit administration, or a related field; equivalent experience will be considered.
• Experience with office operations, facilities coordination, and administrative systems.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace, and cloud-based business applications.
• Experience with CRM databases - experience with PowerBase/CiviCRM a plus.
• Strong organizational, project management, and problem-solving skills with demonstrated ability to manage complexity and prioritize tasks.
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable learning new technology, troubleshooting basic office tech issues.
• Self-motivated, dependable, and able to manage multiple priorities independently.
• Ability to build a rapport with – and support – a diverse team of busy staff members and consultants across center locations, especially helping staff understand and comply with complex administrative systems.
• Availability to work occasional evenings and weekends to support organizational events.
• Experience working in a multicultural and multi-ethnic work environment.
• A commitment to WJP’s mission, vision, and values and our workers and worker justice.

Nice To Haves

• Experience working with immigrant organizations strongly preferred.
• Prefer experience working in a nonprofit organization, managing donated goods, retail, boutique, and/or warehouse inventory.
• Bilingual in English and Spanish or French a plus.

Responsibilities

• Manage day-to-day operations needs at WJP two worker centers and Deliverista Hub(s) to ensure a safe, organized, efficient, and welcoming environment.
• Serve as the primary liaison with building management and outside vendors for facilities, maintenance, cleaning, HVAC, electrical, security, and repairs.
• Coordinate and oversee office repairs, renovations, space planning, and workspaces as needed.
• Maintain an inventory of office supplies and program supplies, field staff requests, and place orders as needed.
• Maintain common areas, kitchen, storage rooms, and office supply areas ensuring organization and cleanliness.
• Receive and distribute incoming mail packages; coordinate any outgoing mail.
• Manage relationships with vendors, service providers, and contractors related to all facilities.
• Serve as a liaison with the organization's managed IT service provider.
• Ensure computers, phones, internet access, databases, copiers, digital membership system and other office systems function effectively.
• Maintain hardware inventory and coordinate equipment purchases and upgrades.
• Research and recommend technology solutions that improve organizational efficiency.
• Support organization-wide technology implementations and staff training.
• Other duties as assigned.

Benefits

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans
• Low-cost Harvard Pilgrim/Point32Health Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed