Operations Manager

Alphia•Woodland, WA

1d•Onsite

About The Position

Under the direction of the Site Director and in partnership with Department Managers, this role oversees operations of the pet food manufacturing lines. The Operations Manager is responsible for meeting customer and quality requirements, leading teams in product and process control, practicing SOPs, and coordinating all production support and systems activities.

Requirements

Bachelor’s degree in Operations Management, Engineering, Business, or equivalent required
10+ years of successful experience in production management within a food manufacturing environment required
Knowledge of regulatory requirements is required
Must successfully complete a pre-employment drug screen, background check, and skills test; must be eligible to work in the U.S.
Ability to understand and follow work instructions in English

Nice To Haves

Experience with high-performance teams, quality management, and coaching/developing teams strongly preferred
Leadership style includes: Leading by example and visible presence (“management by walking around”)
Creating team engagement, commitment, and energy
Sharing information openly
Developing individuals and teams into self-directed work groups
Strong systems thinking, business analysis, facilitation, and results orientation
Ability to understand how all parts of the operation connect and respond cross-functionally to achieve production goals, quality standards, and company values

Responsibilities

Develop a work environment focused on continuous improvement; lead problem-solving activities, new projects, and process implementation
Manage the production schedule to ensure customer order deadlines are met and key performance indicators are achieved
Collaborate with Purchasing to ensure raw ingredients and packaging meet requirements and are available for production
Partner with Quality and Food Safety teams to ensure SOPs are implemented and followed, manage critical control points, and maintain effective sanitation practices
Partner with Engineering and Maintenance to ensure equipment is designed and operating to specifications
Lead, coach, and develop team members to ensure skills are effectively utilized, growth opportunities are provided, and accountability is maintained
Manage and resolve non-conformance issues
Investigate root causes of faulty product and implement appropriate corrective actions
Monitor scheduling and production, including materials, labor, and equipment, ensuring all lines operate efficiently and effectively
Oversee operations to produce and package food in strict compliance with quality specifications
Enforce QA/QC guidelines across all departments
Report any food quality issues to the FS/QA Manager
Ensure food safety through implementation and enforcement of Current Good Manufacturing Practices (cGMPs)
Enforce food safety standards across all departments
Report any food safety concerns to the FS/QA Manager
Follow all company safety protocols and procedures
Report any identified safety risks to a safety committee member or management