Operations Manager

ID Logistics US • Frackville, PA

5h • $87,000 - $95,000

About The Position

The Operations Manager is responsible for managing all aspects of a supply chain
operation. This role requires a highly motivated, results-driven leader who
thrives in a fast-paced environment and takes ownership of both performance and
team development. The Operations Manager provides overall direction and
oversight in the areas of performance, safety, P&L management, customer
relations, continuous improvement, and associate development across multiple
sites.

Requirements

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Strong organizational skills.
• Ability to work a flexible schedule to meet the operation's needs.

Nice To Haves

• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.

Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations
• Evaluate overall operations and develop short- and long-term goals that drive performance and accountability
• Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met
• Lead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitability
• Drive a culture of safety, accountability, and high performance across all teams
• Ensure compliance with all company, customer, and government regulatory requirements
• Own and manage budget and P&L for operations with a focus on results and cost control
• Develop work plans that optimize staffing levels, control labor costs, and improve retention
• Maximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and development
• Participate in the collection and review of performance metrics to drive informed decision-making
• Prepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunities
• Deliver a consistent, high-performance experience to both associates and customers through strong leadership and engagement

Benefits

• opportunities for professional development and career advancement within a growing organization
• diverse, collaborative team that emphasizes respect, inclusivity, and a shared drive to win

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees