Operations Manager

RocketFast! Car Wash•Texarkana, TX

7d•Hybrid

About The Position

This is a District Manager position overseeing Magnolia AR, Texarkana TX, and Longview TX. You will monitor overall wash operations and make suggestions for improvement, troubleshoot and handle equipment/technology issues, monitor wash quality, evaluate site manager effectiveness, assist in improving site managers' and site employees' job performance. Communicate to site managers Rocketfast! policies and procedures as they are developed, changed or improved.

Requirements

Strong interpersonal skills.
Computer literate.
Enjoy working outdoors.
Mechanically inclined.
Organized.
Excellent verbal and written communication.

Responsibilities

Assist with equipment repair issues.
Monitor equipment maintenance program.
Coordinate and assist with FastPass sales, staffing, procedures, goals, and measurement daily, weekly, monthly and quarterly.
Perform inspections of sites on regular basis.
Monitor weekly schedules and total labor hours.
Monitor damage claims and develop procedures to limit and reduce damages to minimum acceptable levels.
Monitor overall physical appearance and upkeep of sites.
Hold regular staff meetings and review areas improved on and those needing improvement.
Assist with chemical and vending reports and orders.
Look for ways to control costs and improve profitability.
Review customer complaints with site managers and general manager when appropriate.
Assist in hiring and training hourly staff and managers.
Continue to build knowledge of wash industry and look for ways to improve operations through outside resources.
Evaluate quality of wash delivery.