Operations Manager- ABA Center

The Treetop ABAWilmington, NC
Onsite

About The Position

This role is focused on helping ensure our clinic operates smoothly, efficiently, and with a family-centered approach. You will support day-to-day clinic operations, staff coordination, and administrative processes while helping create a positive experience for families receiving services. The Operations Manager – In-Clinic Services role goes beyond traditional operations management — blending organization, collaboration, and leadership to help create a seamless experience for both families and staff.

Requirements

  • Must live within commuting distance of Wilmington, NC
  • 2+ years of operations, administrative, or healthcare/ABA experience preferred
  • Exceptional organization and customer service skills
  • Strong communication and a flexible, problem-solving mindset
  • Ability to work independently and as part of a team

Responsibilities

  • Assisting in overseeing clinic operations, including scheduling and staff workflows
  • Supporting clinical and administrative staff with day-to-day operational needs
  • Partnering with leadership to streamline processes and improve efficiency
  • Helping ensure families feel supported and communication remains clear and responsive
  • Planning and supporting clinic-based events and initiatives
  • Supporting community outreach and liaison efforts to strengthen local partnerships

Benefits

  • Health, dental, and vision insurance
  • Life insurance
  • 401(k) with company match
  • Paid Time Off & Paid Holidays
  • Paid Training
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