Operations Manager - Tysons Galleria

Richemont•McLean, IL

1d•Onsite

About The Position

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. The ideal candidate for the Operations Manager role will have a diverse set of responsibilities, including overseeing various operational aspects within the company. Some travel within the region may be necessary.

Requirements

Bachelor’s degree
Strong working knowledge of the Windows environment
Proficiency in Excel and PowerPoint
Strong project management skills
Excellent communication skills
Exceptional interpersonal and organizational skills
Minimum of 7 years of experience in retail operations
Valid work authorization for employment in the USA

Nice To Haves

Experience in the luxury sector is preferred.

Responsibilities

Plans, schedules, and ensures effective and timely presentation of all administration, inventory, operations, and logistics within the boutique.
Ensures proper understanding and execution of all brand guidelines and procedures related to store operations with the team.
Monitors daily financial aspects of boutique sales, ensuring daily transactions and paperwork are submitted accurately and on time to the corporate office.
Manages supplier coordination, daily maintenance of the boutique, and supply replenishment.
Motivates, supports, and develops the Vault team by regularly conducting team meetings and keeping them informed about new projects, upcoming events, and potential issues.
Manages boutique stock and inventory, ensuring compliance with Richemont guidelines and reporting any potential issues.
Ensures audit and action plan follow-up, monitoring all aspects of product movement and stock maintenance.
Trains all new Boutique team members on financial guidelines, operations, and sales processes.
Pays attention to working conditions and develops action plans to improve them if necessary.
Responsible for the daily setup and unset of the Boutique for Opening and Closing.
Collaborates with Richemont security management to enhance security efficiency in the boutique.