Operations Manager

Raising Cane's•Bridgeville, PA

6d•Onsite

About The Position

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane’s standards and culture in all areas of Restaurant operations. The OM executes Restaurant operations functions, acts as manager on duty and opens and closes the Restaurant, and manages cash handling and ensures accountability. They enforce Raising Cane’s policies and standards, execute shift management meeting Raising Cane’s operations and safety standards, and use required tools, forms and logs to support shift execution, document results and take corrective action when needed. The OM deploys Crewmembers during a shift, provides exemplary customer service, and utilizes the reward and recognition program for the Crewmembers in the Restaurant. They authorize employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), ensure cleanliness of the Restaurant and that the facility is in good working order, and complete other duties as assigned.

Requirements

Must be 18 years of age or older
High school diploma or equivalent required
3+ years of Restaurant or retail management experience
Possess a valid, state-issued driver's license
Must complete all required Raising Cane’s company training programs
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly

Nice To Haves

New Restaurant opening experience

Responsibilities

Executes Restaurant operations functions
Acts as manager on duty and opens and closes the Restaurant
Manages cash handling and ensures accountability
Enforces Raising Cane’s policies and standards
Executes shift management meeting Raising Cane’s operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Deploys Crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the Crewmembers in the Restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the Restaurant and ensures the facility is in good working order
Completes other duties as assigned