Operations Manager - 3rd Shift - Dubuque Distribution Center

Nordstrom•Dubuque, IA

3d•$59,000 - $98,000•Onsite

About The Position

The Dubuque Distribution Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations. The Operations Manager owns results for a shift of about 20 hourly employees and is accountable for the full operating picture of their department — safety, quality, productivity, and cost — not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.

Requirements

5+ years of warehouse experience in a managerial role
Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Hands-on experience with warehouse management software and databases
Ability to analyze data and determine actions based on improvement opportunities
Excellent verbal and written communication skills

Responsibilities

Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip
Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
Recruit, onboard, and train new team members to keep the team staffed and ready
Partner across shifts and departments to keep the building running as one operation