Operations Manager

American University•Washington, DC

8d•$26 - $28•Onsite

About The Position

The Athletic Operations Manager is responsible for most of the overall setups and breakdowns of events held in the Department of Athletics and Recreation managed facilities. The Athletic Operations Manager assists in coordinating logistics and planning special event preparation and site preparedness for all home athletic events and some hosted internal and external events. The position coordinates with several on-campus departments to assist with these events. In addition, the Athletic Operations Manager assists in the coordination of student staff members and part-time staff members to execute events. The Athletic Operations Manager oversees event execution for assigned varsity programs each year. Responsible for administrative duties including but not limited to key and access management, facilities inspections and coordination with housekeeping, and concessions management. This position works under a general level of supervision.

Requirements

Bachelor's degree.
1 - 3 years of relevant experience.
A Bachelor’s degree in Sports Management or Event Management, or a related field and experience that demonstrates the necessary skills is required, as well as a minimum of one year of related experience in event operations and management.
Deadline oriented, demonstrated time management, problem-solving, and customer service skills are essential to this position.
Ability to manage many projects at once and to delegate projects when necessary are vital to the success of this position.
Strong interpersonal skills are essential.
Frequent evening and weekend hours may be required.
Ability to lift 50 lbs.
Ability to stand for long hours.

Nice To Haves

Inventorying and cash handling experience preferred.

Responsibilities

Coordinates on-site event preparation for all home athletic events, as well as some internal and external hosted events. This includes setup, execution, supervision, and breakdown of each event.
Responsible for home athletic event management for assigned varsity athletic programs. This includes setup, execution, and breakdown of all aspects of those events.
Trains and supervises a staff of part-time employees and student employees for daily facility maintenance, event preparation, and miscellaneous tasks to ensure that all activities are staffed and executed properly.
Responsible for the maintenance, upkeep, and operational readiness of all outdoor athletic facilities. Conduct regular inspections, submit and track work orders, and follow up on repairs and maintenance needs. Maintain close communication with the Grounds Crew regarding field conditions, maintenance, weather impacts, and facility readiness for practices, competitions, and events.
Handles security needs for the department including event-specific security detail as well as student-athletes, contractors, and staff access throughout Bender Arena.
Administrative tasks including keys/access management, facilities inspections, housekeeping requests, and concessions management.
Other duties as assigned by the Assistant Athletic Director for Facilities and Operations.