Operations Manager (Onsite)

RTX•Lansing, MI

22h•Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? Pratt & Whitney is seeking an experienced, results-driven Aftermarket M5 Operations Manager with a strong background in Composites Manufacturing, Operations and Engineering to join our team. This role is a key leadership position responsible for optimizing aftermarket operations, ensuring delivery excellence, and driving continuous improvement initiatives for large composite products. The successful candidate will oversee M5-level operations, including managing resources, meeting customer requirements, and collaborating with cross-functional teams to support our aerospace and defense business units. The ideal candidate will also possess a deep understanding of P&L management, project management, and expertise in SAP systems to ensure financial and operational success.

Requirements

Advanced degree and 7+ years of experience in Military, Manufacturing, Business Operations Management, Engineering, Aerospace or Aftermarket industry; OR Bachelor’s degree and 10+ years of relevant industry experience; OR Associate’s degree and 12+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 14+ years of relevant industry experience
4+ years of personnel management experience, ideally within a bargaining unit / union workforce environment.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Degree in Science, Technology, Engineering or Mathematics (STEM)
Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals.
Demonstrated experience in P&L management, with a track record of delivering financial performance.
Working knowledge of Pratt & Whitney shop practices, quality standards, processes and procedures
Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
Ability to read and interpret technical data, blueprints, and engineering drawings.
Organizational and project management skills, PMP certification preferred.
Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience
Experience in composites manufacturing processes and materials.
Experience using Microsoft Office, SAP, MRP materials management, and MS Office Suite.
Ability to work and effectively communicate with all levels of management, shop personnel and customers

Responsibilities

Operational Leadership: Oversee aftermarket M5 operations, including production planning, scheduling, and execution, with a focus on composite materials and processes.
P&L Management: Manage profit and loss responsibilities for the aftermarket operations, ensuring budget adherence, forecasting, cost efficiency, and revenue growth.
Performance Management: Ensure achievement of key performance indicators (KPIs) such as on-time delivery, cost efficiency, and quality standards.
SAP Expertise: Utilize SAP for production planning, inventory management, financial tracking, and reporting to ensure operational transparency and efficiency.
Customer Support: Act as the primary point of contact for customer inquiries related to aftermarket activities and ensure alignment with contractual obligations.
Continuous Improvement: Drive lean manufacturing principles and Six Sigma methodologies to enhance operational efficiency, reduce costs, and improve product reliability.
Team Development: Lead, mentor, and develop a high-performing team, fostering a culture of accountability and innovation.
Collaboration: Partner with internal stakeholders, including engineering, supply chain, quality, and program management, to ensure seamless operations and customer satisfaction.
Compliance: Ensure adherence to RTX policies, industry regulations, and safety standards.