Unloads Operations Manager (L3, 3rd Shift)

DHL Network Operations (USA), Inc.•Erlanger, KY

34d•Onsite

About The Position

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We currently have need for a 3rd shift Operations Manager at our CVG Hub in Erlanger, Kentucky. This position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of express cargo within, into, and out of the CVG hub in a safe but expedited manner while ensuring that the entire process meets customer and internal requirements.

Requirements

Minimum 2 (two) years of supervisory/managerial experience required
Advanced Level Skills in MS Word and Excel
Strong communication (oral and written) skills
Able to develop and promote personnel

Nice To Haves

4 year's experience in logistics, transportation, warehouse or industry related field preferred
BS/BA (preferred) with previous supervisory experience
Candidates should expect that flexibility will be needed in their work schedule

Responsibilities

Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of air express cargo freight.
Implements and directs quality control program for all operational areas.
Establishes, monitors, and revises policies, procedures, and service standards for hub operations.
Directs and ensures compliance with established DHL corporate, hub, gateway and airline policies, procedures and standards in accordance with government regulations.
Establishes and maintains a record keeping system for all hub warehouse operations regarding volume, damages, safety incidents, productivity, etc.
Communicates with some or all of the following: systems operations control, load control, facilities maintenance, sort, ramp, gateway and US Customs to ensure efficient and safe operation of the hub.
Oversees the loading and unloading of ULDs
Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
Manages 2-5 subordinates; responsible for hiring, coaching, training, and developing staff.