Operations Manager

Covenant Logistics•Lithia Springs, GA

6d•Onsite

About The Position

The purpose of the Operations Manager position is to ensure all aspects of management for the facility are completed or relayed to the General Manager when necessary. They will also ensure all KPI’s and metrics for the sites are met and the sustainable profitability goals are met and maintained.

Requirements

Ability and skills to assess and discuss operational performance in a business review meeting with customer
Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
Ability to create and analyze data for metrics tracking
Excellent communication skills in person, or by computer, telephone, 2-way radio, cell phone
Knowledge of hazardous material
Ability to work in a fast-paced environment with exposure to falling objects and forklift traffic
Strong analytical and problem-solving ability
Know or be able to learn HighJump WMS (Warehouse Management Systems), Oracle, and/or SAP Operating System.
Know or be able to learn WMS and customer ERP if necessary
Proficient Skills utilizing Microsoft Office (Excel, Word, and Outlook)
5 to 7 Years leadership experience in Distribution, Logistics or Supply Chain Management required

Nice To Haves

Food grade facility experience, a plus
Account management experience, a plus
P & L management experience, a plus
HighJump WMS experience, a plus
SAP experience, a plus

Responsibilities

Ensuring the site is not in violation of Company, Customer, or OSHA rules
Planning monthly safety training
Ensuring all PPE is used as instructed
Ensuring compliance with D.O.T. regulations
Plan labor to follow production or customer needs
Utilize labor for VAS (value added services)
Remove excessive labor for profitability and efficiency
Track and train associates to maximize utilization
Assist in driver retention and turnover
Must enforce company disciplinary standards when needed and document any and all instances accordingly
Must keep all disciplinary documentation and update HR with all records
Set up and monitoring of KPI performance
Identify and record performance measurements to align with customers’ goals or needs
Provide format for recording measurements and update as needed to reach goals
Add or remove goals to challenge operation to better serve the customer
Assist management and engineering with site layout
Continuously monitor space needs consolidating when possible
Develop and maintain operating documents (Work inst., flow charts, Job descriptions)
Provide org chart for customer and associates
Provide annual budget for management review
Monitor P & L monthly and make necessary adjustments to sustain profitability
Train, motivate and assist in the development and growth of employees
Implement and maintain continuous improvement program
Challenge employees to be more productive
Coach performance and recognize assigned team of associates
Provide reports based on customers’ needs
Capture relevant information to be used during review periods