Operations Manager

Equus•Hackensack, NJ

26d•$75,000 - $85,000•Onsite

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

Requirements

Bachelor's degree in business, management or human services related field from an accredited university or college, or equivalent work experience preferred.
2 to 3 years' experience in TANF programs.
3 years of supervisory experience or equivalent combination of education and experience.
Commitment to customer focused service delivery systems
Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Responsibilities

Attend partner/funding customer meetings.
Complete all weekly/monthly reports requested.
Manage/Supervise assigned case managers on daily operations and performance.
Conduct weekly meetings with staff/leadership.
Manage assigned resources as appropriate to the implementation of project related activities.
Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project.
Ensure assessment, service plans and career pathway documents meet required quality standards.
Assist with case manager assignment for new customers.
Generate progress and other management reports.
Collaborate with the Project Director and Project Accountant for budgeting, forecasting, and to ensure financial sustainability and success.
Work in partnership with the Project Director on planning and overall day-to-day operations/program development/Contract management/Human Resources/Staff Development/Business Development.
Other duties as assigned.