Operations Manager

Servpro • Alexandria, VA

2d • Onsite

About The Position

SERVPRO of Culpeper & Fauquier Counties is looking to add an Operations Manager to our team! The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs. We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law
• Must be knowledgeable in relevant computer applications

Nice To Haves

• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated

Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• Health insurance
• Paid time off
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED