Operations Manager

Bright Innovation LabsCoolidge, AZ

About The Position

The OPERATIONS MANAGER is responsible for overseeing day-to-day operational activities to ensure efficient production, high product quality, and achievement of organizational goals. This role ensures operational standards, procedures, and performance metrics are maintained to maximize productivity, profitability, and customer satisfaction. The position directly supervises operational leadership and works cross-functionally to ensure timely production, quality assurance, safety compliance, and operational excellence. The Operations Manager is responsible for maintaining regulatory compliance, safety standards, and quality requirements across all operational processes.

Requirements

  • Strong leadership, communication, and team management skills.
  • Ability to motivate teams and hold employees accountable for achieving results while fostering a positive work environment.
  • Demonstrated experience managing operational performance and achieving production or service delivery targets.
  • Strong organizational, project management, and problem-solving skills.
  • Experience analyzing operational data and implementing performance improvements.
  • Proficiency with computer systems including Microsoft Office and operational management software.
  • Knowledge of safety programs, regulatory requirements, and quality management systems.
  • Ability to work effectively in a fast-paced, results-driven environment.
  • Experience with continuous improvement initiatives such as Lean, Six Sigma, or process optimization.
  • Strong technical and operational understanding of systems, equipment, and workflow processes.
  • Bachelor's degree in business, operations management, engineering, or a related field preferred.
  • Several years of experience in operations management, manufacturing, logistics, or related operational leadership roles.
  • Demonstrated experience managing teams and overseeing operational performance.
  • Strong understanding of written and spoken English including grammar, spelling, and composition.
  • Must be authorized to work in the United States as a condition of employment.

Nice To Haves

  • Ability to read, analyze, and interpret operational documents, reports, and procedures.
  • Ability to write reports, correspondence, and operational documentation.
  • Ability to effectively present information to employees, leadership, and stakeholders.
  • Bilingual language skills may be beneficial depending on workforce demographics.
  • Ability to perform basic mathematical calculations including percentages, ratios, and performance metrics.

Responsibilities

  • Develop, implement, and maintain operational programs and processes that drive efficiency, quality, and continuous improvement.
  • Oversee daily operational performance including production output, quality standards, on-time delivery, and cost control.
  • Develop and manage departmental budgets while identifying opportunities to reduce costs, eliminate waste, and improve profitability.
  • Ensure compliance with safety regulations, operational policies, and applicable regulatory requirements.
  • Partner with safety teams to support and promote workplace safety programs and a strong safety culture.
  • Train, coach, and develop supervisors and managers to strengthen leadership capability and ensure operational continuity.
  • Foster a collaborative work environment that promotes teamwork, accountability, and employee engagement.
  • Monitor staffing levels and operational resource needs to maintain productivity and efficiency.
  • Identify and implement process improvements that enhance quality, safety, efficiency, and profitability.
  • Analyze operational metrics and performance indicators to identify trends, risks, and opportunities for improvement.
  • Communicate operational performance, challenges, and improvement opportunities to senior leadership.
  • Collaborate with departments such as Quality, Engineering, Supply Chain, Sales, and Human Resources to align operational priorities.
  • Ensure adherence to company policies, operational procedures, and quality standards.
  • Drive accountability for operational performance and ensure teams meet established goals and targets.
  • Other duties as assigned.
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