Operations Manager

EARLY AUTISM SERVICES LLC•Richmond, VA

5d•$60,000 - $70,000•Onsite

About The Position

Early Autism Services is a national provider of high-quality ABA therapy, committed to supporting children with autism and their families. We are seeking an Operations Manager to oversee daily operations and provide onsite leadership at our Richmond, VA clinic. The Operations Manager is responsible for managing clinic operations, staff scheduling, new client onboarding, systems oversight, and ensuring a positive, organized, and compliant clinic environment. This role partners closely with the Director of Operations and Lead BCBA to support both operational and clinical excellence.

Requirements

2–3 years of experience in operations, coordination, or leadership (healthcare/ABA preferred)
Strong organizational, communication, and problem-solving skills
Comfortable using Microsoft Office and cloud-based systems (CentralReach experience preferred)
Ability to thrive in a fast-paced, evolving environment with high accountability

Nice To Haves

Experience with scheduling, staff management, or multi-site operations a plus

Responsibilities

Oversee daily clinic operations, staffing, scheduling, and workflow alignment
Provide onsite leadership, coaching, and performance support for technicians
Manage new client intake, assessment scheduling, and service coordination
Maintain active client schedules, utilization, and master schedule templates
Conduct weekly audits in CentralReach to ensure accuracy and compliance
Manage clinic inventory, budget tracking, and monthly expense alignment
Lead quarterly team meetings and serve as primary liaison with the Director of Operations
Oversee recruitment, onboarding, credentialing timelines, and new hire readiness
Deliver weekly business reports and prepare Weekly Business Review updates
Maintain clinic cleanliness, safety protocols, and building upkeep