Operations Manager Moving Company

Cb•Atlanta, GA

25d•Onsite

About The Position

We are seeking a proactive, hands-on Operations Manager to lead our daily moving operations, elevate service standards, and ensure seamless execution across every job. In this role, you will lead high-performing teams, optimize scheduling, and maintain absolute operational excellence. This is a high-impact position for a decisive leader who thrives in a dynamic, fast-paced environment.

Requirements

3–5+ years in operations or logistics management (moving, freight, or field services industry preferred).
Bachelor’s degree in Business, Operations, Logistics, or equivalent hands-on leadership experience.
Strong interpersonal skills with a proven track record of managing field personnel and driver teams.
Proficiency in logistics management platforms, dispatch software, and Microsoft Office / Google Workspace.
Valid Driver’s License (CDL preferred); physically capable of stepping in to assist field teams when necessary.
Full availability and adherence to company policies, including non-compete/conflict-of-interest guidelines.

Nice To Haves

Bilingual Proficiency: Professional fluency in English with basic to intermediate Spanish communication skills preferred to coordinate effectively with bilingual field teams and clients.

Responsibilities

Oversee daily dispatch, route optimization, equipment readiness, and crew assignments to maximize efficiency.
Recruit, coach, and mentor moving crews, driving high performance, accountability, and a culture of safety.
Serve as the escalation point for operational roadblocks and customer inquiries, delivering fast and high-touch resolutions.
Identify bottlenecks, track key performance metrics, and implement streamlined workflows to reduce operating costs and boost throughput.
Ensure strict adherence to company safety protocols, DOT regulations, and high-quality service benchmarks.