Operations Manager - Western Ops

Xcel Energy•Boulder, CO

1d•Onsite

About The Position

Xcel Energy is seeking an Operations Manager to supervise a high-performing, safe operations team across multiple functions, facilities, or commodities. This role drives the efficient and cost-effective use of resources through consistent policy and procedure application, ensuring safe, reliable, and compliant operations. The Operations Manager will also drive continuous improvement, ensure customer satisfaction, and contribute to the attainment of corporate and business unit strategies, goals, and objectives.

Requirements

Five or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields or equivalent.
Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government/environmental regulations.
Operational knowledge of work and asset management and analytical/reporting applications.
Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders.
Proven results at achieving performance and operational metrics and driving process adherence.

Nice To Haves

Previous distribution coordination ops experience.
Previous distribution scheduling ops experience.
Related business area/industry experience OR previous SAP/equivalent ERP/core enterprise systems experience.
Process improvement and implementation experience.
Leading business process solutions through technology enablement for business area (NMS and MWM) experience.
Associates or technical degree preferred.
Three years of supervisory experience.
Completion of an approved apprentice program in an appropriately related craft.
Demonstrated understanding of utility finance.
Demonstrated experience managing and dispatching bargaining unit employees.
Will be required to work rotating shifts and/or be on call.

Responsibilities

Provide visible safety leadership and contribute to a strong safety culture.
Drive real-time safety accountability through meetings, job briefs, audits, training, and observations.
Evaluate team performance based on operational efficiency, reliability, and quality metrics, taking corrective action as needed.
Identify and drive the adoption of continuous improvement opportunities.
Provide direct leadership over crew effectiveness, quality, and productivity.
Maintain a continuous presence in the work environment to remove barriers.
Ensure correct crew composition and skills to meet operational objectives.
Assist in preparing resource forecasts and providing input to work plans.
Recruit employees, participate in workforce planning, establish clear expectations, and manage performance.
Provide training, coaching, and oversight, and drive employee engagement.
Represent the organization in bargaining unit discussions, grievances, and corrective actions.
Build and maintain effective internal and external relationships.
Provide working knowledge of systems and resources to assist employees and stakeholders.
Oversee and coordinate work execution and documentation in accordance with policies, labor agreements, and regulatory standards.
Support and ensure completion of required compliance and technical training.
Establish, monitor, and track processes to ensure regulatory compliance.