Operations Manager (Full-Time)

Capital MallOlympia, WA
Onsite

About The Position

The Operations Manager is responsible for fulfilling the mission statement of creating the most enjoyable shopping experience possible for Guests. This role oversees a variety of operational tasks assigned by store management and may also complete the duties of the Freight Coordinator and Visual Merchandiser based on business needs and/or store volume.

Requirements

  • No prior experience or training.
  • Must be 18 years of age or older.
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.

Responsibilities

  • Compare and verify merchandise invoices to items received to ensure that shipments are correct.
  • Send any alterations, layaways, or special orders to Guests via FedEx.
  • Check accuracy of freight packing slips and transfer slips.
  • Double-check that all transfers have been processed through the register and that items match what you are shipping out.
  • When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked.
  • Remove any pins and plastic from merchandise shipped in.
  • Place Sensormatic tags on each garment in the designated place.
  • Hang and fold merchandise to be put on the sales floor and steam when necessary.
  • Assist on projects on floor when necessary.
  • Develop and maintain knowledge of Point of Sale (“POS”) software.
  • Receive freight boxes and store transfers through register.
  • Send discrepancies in store mail and file non-errors for 30 days.
  • Maintain all shipment-related paperwork.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Make FedEx labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping).
  • Send in recalls and Return to Vendors (RTVs) on a weekly basis.
  • Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.).
  • Organize fixtures and shelving.
  • Engage in activities that support a neat, clean, and organized work area.
  • Maintain daily work filed and in order.
  • Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
  • Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
  • Special projects and other duties as assigned.

Benefits

  • Health options that empower you to take control of your care and make informed decisions for you and your family.
  • Medical Coverage: Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
  • Dental and Vision Insurance: Preventive and routine dental and vision care to support your everyday health.
  • Virtual Care: 24/7 access to general, behavioral, and dermatology consultations.
  • Mental Health Resources: Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with Company Match: Start planning for the future with traditional and Roth options. Discretionary matching contributions to qualifying Teammates.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA): Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
  • Performance Bonuses: Eligible teammates may earn incentive-based bonuses in recognition of their performance.
  • Teammate Discount: 40% off Buckle products and 25% off Buckle gift cards.
  • Vacation time is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year.
  • 40 hours of sick time per year (or more where required by law), prorated for the first partial year; up to 80 hours of sick time may be carried over from one year to another with a maximum of 80 hours of sick time per year including carryover.
  • One floating holiday.
  • Up to three days of bereavement leave.
  • Salaried teammates receive one paid volunteer day.
  • Company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term).
  • Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options.
  • Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.
  • Supplemental Insurance Options: Accident, critical illness, and hospital indemnity coverage is available for added financial protection.
  • Additional Benefits: Legal services, identity theft protection, and pet insurance are available to eligible teammates.
  • Part-Time Teammate Benefits: Teammate Discount, Medical Plan Access, 401(k) with Company Match, Mental Health Resources, Paid Leave in Applicable States.
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