Operations Manager

University of Chicago•Chicago, IL

11d•$70,000 - $95,000•Onsite

About The Position

The Operations Manager provides strategic oversight of daily operations within the Institute for Population and Precision Health, supporting a rapidly growing and complex research institute. Leveraging advanced knowledge and experience, the incumbent ensures effective and compliant operational support across research, clinical, and educational initiatives, as well as associated programs and external collaborations. Guided by exceptional diplomacy and teamwork, the Operations Manager proactively implements, refines, and innovates processes to optimize organizational performance. The role encompasses four primary areas: executive support for the Director, comprehensive operations management, academic affairs coordination, and HR onboarding/compliance. We seek an Operations Manager with a keen attention to detail, proven ability to work independently and solve multifaceted challenges, prompt and reliable responsiveness, and demonstrated expertise in research oversight and compliance. This at-will position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance.

Requirements

Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Nice To Haves

Masters degree.
Experience working in a college/university environment.
Demonstrated expertise in research compliance, oversight, and complex program administration.
Skilled in budget monitoring, procurement, compliance, and supporting academic affairs and program initiatives.
A high level of attention to detail and excellent organizational skills.
Outstanding interpersonal and communications skills, characterized by the ability to listen and speak, with a strong commitment to customer service.
Exceptional time management skills including the ability to handle multiple projects simultaneously and prioritize workflow, paired with flexibility and adaptability to new tasks in an emerging and changing environment.
Working collaboratively with key stakeholder and individuals from varied sectors, both on and off campus.
Self-starter with the ability to work both independently and as a team member.
Leverage appropriate resources to address and resolve issues.
Ensures issues are tracked, managed, and resolved completely.

Responsibilities

Serve as principal liaison for the Director, faculty, students, administrators, and external partners, ensuring effective communication and coordination within a complex and expanding research program.
Oversee research operations and compliance: ensure adherence to institutional and external regulatory protocols, manage reporting, data collection, and documentation for research activities and collaborations.
Manage procurement and reconciliation, support departmental and research needs, resolve operational issues, and coordinate logistical requirements.
Support academic affairs: coordinate activities for MsPH students, facilitate graduate program payments, and help develop and implement recruitment and marketing strategies.
Lead onboarding and compliance for students, postdocs, and faculty; coordinate hiring processes in collaboration with Faculty Search and Office of Faculty Affairs.
Monitor financial and budgetary activities, including vendor contracts, grants, and collaborations; prepare operational and research reports for grants, contracts, compliance, and leadership.
Lead and coordinate special projects and initiatives to advance research and program objectives.
Supervise operations staff, delegate tasks, provide training on office and compliance procedures, and foster a collaborative work environment.
Provide advanced support: manage complex calendars, schedule meetings and events, track deadlines, and organize both internal and external engagements.
Uses best practices to develop and execute organization's operational and overall strategic plan. Develops and implements relevant policies and procedures and ensures compliance.
Works with minimal guidance in space, facilities, and equipment, including renovations, moves, maintenance and ongoing facilities operations.
Performs other related work as needed.