Operations Manager

Bertelsmann-Jobs • Fairburn, GA

4d • Hybrid

About The Position

The position of Operations Manager at Arvato demands expertise in initiating requisitions for our high-tech warehouse, particularly concerning data center equipment. The ideal candidate must demonstrate a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations. This position requires a strong customer-facing presence and a comprehensive understanding of end-to-end operational processes, from requisition through fulfillment.

Requirements

• Experience developing, motivating, and leading cross-functional teams.
• Customer service and operational experience.
• Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
• Must be motivated, analytical, and articulate.
• Proactive in driving improvement processes.
• Excellent communication skills.
• Bachelor’s Degree or equivalent work experience required.
• Must possess the ability to function in a high-pressure, fast-moving environment.
• Experience in a high-tech distribution center environment.
• Ability to commute or relocate to: 310 Velocity Way, Shepherdsville, Kentucky 40165.

Nice To Haves

• Divided between the office setting and the operations environment.

Responsibilities

• Execute all business review preparation, responsible for all action logs and items resulting from business reviews.
• Serve as a key communication link between operations and all customers.
• Create or use existing metrics to verify that the operation is under control.
• Active management of production, quality, technical, and communication issues.
• Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks.
• Drive continuous improvement in all areas.
• Maintain production, quality, reliability, and safety requirements.
• Provide support and training on the Company policy to employees.
• Work with engineering, operations, and client services to analyze new job requirements.
• Recommend measures to improve production methods, equipment performance, and product quality.
• Develop employees by conducting performance reviews and training as required.
• Hiring, evaluating, conducting disciplinary actions, and performance counseling.
• Monitoring time and attendance records.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree