Operations Manager

Concordance Healthcare Solutions Careers•Grapevine, TX

14d•Onsite

About The Position

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. We have a job opening and exciting opportunity for a full-time Operations Manager in our Grapevine, TX location. The primary role of the Operations Manager is to drive performance and have responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the Distribution Center. The Operations Manager will drive consistency and cost reduction through the creation and implementation of standardized work processes; and will closely monitor distribution results and execution against company standards.

Requirements

Bachelor's degree and a minimum of 6 years of Operations-Distribution experience or equivalent combination of education and experience.
Previous experience supervising, training, developing and providing direction to staff.
Demonstrated leadership, decision-making, and problem-solving skills.
Broad working knowledge of Distribution Center processes and operations.
Basic knowledge of OSHA, FMCSA and State Laws.
Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system).
Strong customer service, time management, and organizational skills.
Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
Understanding of performance management and its principles.
Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
Solid analytical abilities and effective oral and written communication skills.
Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
Must be able to work effectively as part of a leadership team.
Ability to build relationships at various levels and influence decisions.
Ability to work independently and as a member of a team.
Successfully pass a pre-employment (post offer) background check and drug screening.

Nice To Haves

Understanding of DOT regulations is preferred.

Responsibilities

Overall management of the Distribution Center.
Possessing full understanding of the goals and objectives of the DC and implementing strategies to support those goals and objectives.
Infusing Concordance culture into the DC, the staff, and business transactions.
Collaborating with various departments within Concordance to achieve levels of outstanding service that the company is committed to providing.
Meeting Distribution Center financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
Fostering good communication with all internal departments to ensure alignment of all goals / objectives.
Hiring, training, developing and managing team members.
Reviewing, recommending, and developing changes in operations, processes, and systems.
Ensuring the proper implementation and maintenance of approved changes.
Ensuring the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.
Developing relationships and excellent lines of communication with all internal and external key members; developing a clear understanding of the needs and expectations of the account.
Leading warehouse personnel and supervisors; including the hiring, training, development, supervision, and performance management of team members.
Leading all production from product order fulfillment to completion of kits.
Providing clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives.
Proactively working with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers.
Investigating service failures, and developing, implementing and monitoring appropriate corrective and preventative action.
Assisting in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
Collaborating and communicating with external suppliers to develop strong and effective relationships that support the company’s growth and profitability plans.
Providing leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.
Participating in company meetings and initiatives as appropriate.
Being an active participant in sharing best practices, and industry knowledge with team members.
Representing the company to the community in a positive manner, consistent with its marketing and customer goals.
Other duties as assigned.