Operations Manager, Nu Stadium

Delaware North • Miami, FL

21h • Onsite

About The Position

Delaware North Sportservice is searching for an Operations Manager to join our team at Nu Stadium at Miami Freedom Park in Miami, Florida. As an Operations Manager, you will oversee both concessions and commissary at one of our premier locations. If you are a seasoned hospitality professional looking for your next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.

Requirements

• Minimum of seven years' experience in a high-volume environment, preferably in sports and entertainment
• Strong concessions, commissary knowledge, and previous experience supervising
• Experience in effectively leading a team and commitment to guest service
• Excellent written and verbal communication skills
• Adaptable, able to manage their own time as well as the time of others

Responsibilities

• Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all concessions and commissary operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation
• Implement and maintain a service and management philosophy that guides team members
• Responsible for scheduling, training, and development of team members
• Maintain policy standards, culture of accountability, and responsibility
• Research and develop new policies and procedures, controlling policies that elevate service standards
• Respond to client requests and ensure alignment with company standards
• Manage the process for ordering and maintaining all inventories, cost control efforts for labor, and waste management

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed