Operations Manager

Ecopack USA•Tonawanda, NY

18d•Onsite

About The Position

As an Operations Manager at Ecopack USA Inc., you will play a key role in the successful launch of our new facility in Tonawanda. In this hands-on leadership role, you will oversee all day-to-day plant operations, including production, maintenance, safety, and overall facility performance, while driving operational efficiency.

Requirements

5+ years of operations management experience in a manufacturing, production, or industrial environment
Experience in developing and executing strategic operational plans, budget management, and resource allocation
Exceptional leadership and team management skills
Ability to work cross-functionally
Strong problem-solving abilities
Excellent communication skills, both verbal and written

Responsibilities

Lead and execute the company's operational strategy, ensuring alignment with business objectives and long-term growth.
Partner with the executive team to establish operational goals, KPIs, and performance metrics.
Drive operational excellence through process improvement, automation, cost reduction, and continuous improvement initiatives.
Oversee daily operations across multiple departments, ensuring effective communication, collaboration, and accountability.
Serve as the primary liaison with the parent company in Italy for new equipment design and machinery modifications.
Lead, mentor, and develop operations and maintenance teams through recruitment, training, performance management, and employee development.
Manage operational budgets, resource allocation, and cost-control initiatives while maintaining quality and productivity standards.
Ensure compliance with all applicable regulations, company policies, BRCGS standards, and health and safety requirements.
Identify and mitigate operational risks, lead business continuity and crisis management efforts, and maintain operational readiness.
Direct all maintenance operations, including preventive and corrective maintenance, annual plant shutdowns, spare parts inventory, contractor coordination, and maintenance planning.
Develop and implement maintenance procedures, training programs, and safety initiatives to maximize equipment reliability and uptime.
Collaborate with Sales, Finance, HR, and other departments to support organizational objectives and operational efficiency.
Build and maintain strong relationships with vendors, external partners, and the executive leadership team, providing regular updates on operational performance and strategic initiatives.