Operations Manager

Rinchem•Surprise, AZ

17h•Hybrid

About The Position

As an Operations Manager, you will manage all activities related to operations and development of customer services by performing the following duties personally or through Supervisors and Management Trainee. You will be responsible for employee acquisitions, training, mentoring and developing your staff. You will report to an Operations Director. Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia. Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients’ supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem’s transportation and warehousing network are linked through the company’s proprietary, web-enabled software Chem-Star® that provides customers with real-time visibility into inventory location and status. In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak’s deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.

Requirements

4 Year Degree or comparable alternative of successful warehouse management experience
Minimum of four years of progressive responsibility in a warehouse or logistics setting
Experience with Six Sigma Lean principles and demonstrated understanding of application to logistics industry
Ability to read and interpret documents such as safety rules, regulatory requirements, operating and maintenance instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively and persuasively before groups of customers, employees or executives of the organization
Ability to effectively relate to all levels of employees and build and maintain successful relationships
Proficiency in applicable programs, MS Office, Warehouse Management System experience, and related software
Ability to qualify for any certifications necessary to manage and maintain a chemical warehouse
Ability to successfully complete and pass Rinchem Management/Supervisory Training
Business development acumen and demonstrated success and customer focus
Understanding of demands of working for demanding customers in a warehouse setting develops ideas, collaborates with others, presents persuasive arguments and successfully deploys continuous improvement initiatives
Ability to use effective performance management skills to train, develop and build a cohesive and successful team
Excellent observation skills
Must be able to achieve high level of performance in operating a safe and productive warehouse

Responsibilities

Manage all activities related to operations and development of customer services.
Responsible for employee acquisitions, training, mentoring and developing staff.
Works with Director to understand budget and control local expenses in accordance with budget expectations.
Responsible for executing day to day business, leading local team, escalating issues, and coordinating with Director on their focus areas of implementing strategy, driving performance, resource planning and implementation.
Collaborates with key stakeholders to ensure compliance with federal, state, and local regulatory, material handling, and shipping requirements.
Coordinates with key stakeholders (Safety, Health, and Environment).
Ensures inventory compliance by conducting physical counts, reconciling with warehouse management system and following best practices.
Responsible for working with Rinchem’s Facility and Asset Management Team to maintain physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, issuing work orders for repair and requisitions for replacement and maintaining One Rinchem Standard.
Communicates with Operations Director and Accounting Team to achieve financial objectives by reviewing budgets; scheduling expenditures; analyzing variances; and possible corrective actions.
Meets or exceeds warehouse operational requirements by scheduling and assigning employees to meet stakeholder requirements; following up on work results.
Responsible for closely aligning with Rinchem’s Recruiting and Retention and Training Teams to maintain warehouse staff by recruiting, selecting, orienting, and training employees.
Responsible for employees and training to ensure understanding of role, responsibilities, company culture, and career development pathways.
Manages warehouse staff performance by coaching, counseling, disciplining employees, and appraising job results.
Continues professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Collaborates with Rinchem Leadership, subject matter experts, key stakeholders, and peers to achieve strategic goals.
Anticipates and tracks market risks, operational needs, and industry standards to provide strategic solutions for key stakeholders.
Plays a significant role in long-term planning, project status reporting, and initiating change control processes.
Reviews metrics to identify trends and assess opportunities to improve processes and performance.
Identifies and investigates issues to establish solutions, remove barriers, and escalates to key stakeholders as appropriate.