Operations Manager

Lark Hospitality Career SiteNew Orleans, LA
Onsite

About The Position

The Warbler is a new 58-room boutique hotel opening on New Orleans’ historic St. Charles Avenue, home to Mildred’s Restaurant & Bar, a café, and a rooftop bar. We’re hiring an Operations Manager to lead Housekeeping and support Front Desk ahead of our September 2026 opening — reporting to the Assistant General Manager and partnering closely with our Chief Engineer and F&B team.

Requirements

  • 3+ years of hotel leadership, management, or supervisory experience, ideally in Housekeeping or Rooms
  • Boutique, lifestyle, or luxury hotel experience strongly preferred
  • Strong organizational, communication, and problem-solving skills
  • Comfort with hotel technology (PMS), Microsoft Office, and Google Workspace
  • Must be legally authorized to work in the United States

Responsibilities

  • Lead the daily operations of Housekeeping and support Front Desk
  • Coach and develop a team focused on genuine, personal hospitality
  • Manage payroll, scheduling, and departmental budgets for Housekeeping and Front Desk
  • Partner with our Chief Engineer and F&B team to keep the guest experience seamless
  • Champion guest preference and personalization systems so every stay feels considered
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