Operations Manager

Culligan By WaterCo • Santa Clara, CA

15d • $80,000 - $90,000 • Onsite

About The Position

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer.

Requirements

• Strong interpersonal and communication skills (written and verbal)
• Proven ability to work with all levels of management
• Motivated self-starter with effective leadership and coaching abilities
• Valid driver’s license with a clean driving record
• Excellent time management and multitasking skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)

Nice To Haves

• 3–5 years of residential plumbing experience

Responsibilities

• Lead daily operations and drive branch profitability
• Ensure safe vehicle operation and DOT compliance
• Diagnose, install, and service residential/commercial water treatment systems
• Supervise and schedule warehouse and field service staff
• Oversee routing of deliveries and service appointments for efficiency
• Control overtime and manage temporary labor usage
• Recruit, train, and develop service team members
• Maintain team accountability and uphold company policies
• Monitor local market competition and adjust strategies accordingly
• Ensure exceptional customer service and resolve escalated issues
• Conduct field training with service staff and support operational goals
• Promote a safe and compliant work environment
• Support cross-functional tasks and employee coaching as needed

Benefits

• Medical
• Dental
• Vision
• 401(K) Match
• Product Discounts
• tuition Reimbursement
• Paid Time Off
• Yearly bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed