Operations Manager

SERVPRO of Culpeper & Fauquier Counties•Alexandria, VA

3d•Onsite

About The Position

SERVPRO of Culpeper & Fauquier Counties is looking to add an Operations Manager to our team! The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Requirements

High School Graduate or GED Equivalent
Valid Driver’s License
2+ years of management experience
Must be knowledgeable in relevant computer applications
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Nice To Haves

At least one year of restoration industry experience preferred
IICRC certifications preferred
Experience in building a strong team with tangible leadership skills
Strong process and results driven attitude
Ability to multitask and to remain detail orientated

Responsibilities

Oversees the day-to-day operations of restoration crews including schedules & production levels
Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
Develop and implement processes to improve performance
Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas