OPERATIONS MANAGER

JW LOGISTICS OPERATIONS LLC•Paradise, NV

8d•$45,000 - $65,000•Onsite

About The Position

The LAS Operations Manager is responsible for providing operational leadership and daily oversight for LAS distribution and final-mile delivery operations. This role ensures operational excellence through effective workforce management, process execution, customer service, and continuous improvement initiatives. The LAS Operations Manager will oversee daily warehouse, dispatch, and transportation activities while ensuring service commitments, productivity goals, and operational standards are consistently achieved. This position will partner closely with business center leadership to optimize workflow, manage staffing needs, support financial objectives, and maintain a high-performing operational environment. In addition to supporting core logistics functions, this role will assist with B2C operations by ensuring proper execution of customer requirements, supporting process improvements, and driving consistency across operational workflows.

Requirements

3+ years of distribution, logistics, transportation, or final-mile delivery experience required.
High School Diploma or equivalent required
Demonstrated ability to lead operational teams and drive performance.
Strong communication, organization, problem-solving, and time management skills.
Ability to thrive in a fast-paced operational environment.

Nice To Haves

Associate’s Degree preferred.

Responsibilities

Provide oversight and support for daily LAS warehouse, dispatch, and transportation operations.
Ensure consistent execution of customer expectations with a strong focus on service performance and issue resolution.
Optimize operational workflows including staffing utilization, equipment usage, and process efficiency.
Assess capacity based on inbound volume and operational needs while adjusting staffing accordingly.
Promote a safe, organized, and efficient work environment.
Support existing customer accounts by ensuring operational requirements and service expectations are achieved.
Maintain strong customer relationships through proactive communication.
Assist with B2C operations by supporting workflow execution, customer requirements, and continuous improvement initiatives.
Understand dispatching duties to maximize routing efficiency.
Support route optimization, driver coordination, and transportation planning.
Assist with resolving operational challenges impacting service performance.
Assist with managing operational expenses to support budget and P&L objectives.
Identify opportunities to improve efficiency and optimize resources.
Ensure timely completion of operational reporting requirements.
Provide leadership, coaching, and direction to warehouse and logistics teams.
Support onboarding, offboarding, employee development, and performance discussions.
Reinforce a culture focused on accountability, teamwork, safety, and continuous improvement.