Operations Manager

Cherokee Federal•Lee's Summit, MO

27d•Onsite

About The Position

The Operations/Site/Production Manager provides day-to-day operational leadership at the NRC location and serves as the acting Program Manager in the Program Manager’s absence. This role is responsible for overseeing site operations, addressing operational concerns, ensuring customer satisfaction, developing and implementing operational procedures, and analyzing training needs. The Operations/Site/Production Manager conducts special project fact-finding, prepares and delivers written and oral briefings to Government leadership, and develops and revises standard operating procedures to ensure contract performance, compliance, and operational excellence. This position requires an active Secret clearance.

Requirements

At a minimum, must have three (3) years of recent (over the last 5 years) overall project/operations/site/production management experience.
Bachelor’s Degree in one of the following disciplines: program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.
USCIS will allow a Project Management Professional (PMP) Certification, as certified by the Project Management Institute (PMI), in lieu of the educational requirements.
Must possess, or successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification, as certified by one of the following accreditation bodies: the American Society for Quality (www.ASQ.org), the International Association for Six Sigma Certification (www.iassc.org), or the Council for Six Sigma Certification (www.sixsigmacouncil.org).
Must pass pre-employment qualifications of Cherokee Federal
Requires an active Secret clearance.

Responsibilities

Responsible for acting as the Program Manager in the Program Manager’s absence at the NRC location.
This position requires demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction; experience with developing and implementing operational procedures and policies; and analyzing training needs/requirements.
Be able to conduct fact finding for special projects, respond timely inquiries from the Government and present written/ oral briefings to management officials.
Able to present oral briefings to Government oversite personnel.
Have excellent writing skills to prepare SOPs and revisions.
Performs other job-related duties as assigned