Operations Manager

1-800-GOT-JUNK? • North Smithfield, RI

20d • $18 - $32 • Hybrid

About The Position

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people. At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.

Requirements

• Proven experience in Operations Management, or related field preferred.
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proficient in Microsoft Office and operational software.
• Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
• Valid driver’s license.
• Must be at least 21 years of age.
• Available to work mornings, nights and weekends.
• DOT Medical Certification
• A valid DOT Medical Card is required for driving commercial vehicles.

Responsibilities

• Manage daily operations, ensuring efficient and safe junk removal services.
• Lead, train, and motivate a team of drivers and crew members on client sites.
• Monitor and improve operational performance and customer satisfaction metrics.
• Manage inventory and equipment, ensuring maintenance and compliance.
• Foster a positive and inclusive team culture.
• Facilitation of quality field service
• Truck maintenance
• Damages and Complaints/Customer outreach

Benefits

• Competitive compensation and performance-based bonuses
• Health insurance
• Retirement plans
• Opportunities for professional growth and development.
• Southwind covers the full cost of obtaining your DOT Medical Certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed