Operations Manager

DelRicht Research • Houston, TX

31d • Onsite

About The Position

Why DelRicht Research? Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.
DelRicht Research has been recognized as a Top Workplace in 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
Operations Manager's Main Objective
In this role you will be responsible for the day to day management of a new clinical research site, including site operations, patient visits, and early-stage growth. We are a multi-unit clinical research site network.

Requirements

• 3 years of supervisory or managerial experience
• Demonstrated experience overseeing operations across a clinical or business site
• 5+ years of professional working experience
• The ability to help drive teams while also routinely contributing to patient visits

Nice To Haves

• B.S or B.A from any accredited University
• Coffee drinkers preferred. Tea drinkers accepted.

Responsibilities

• Lead by example in delivering warm, excellent care to every patient at every visit.
• Ensure patient visits are conducted with 100% protocol adherence accurately, efficiently, and on time.
• Operate independently in a new site environment, helping establish workflows and day-to-day routines before the site is fully ramped.
• Step directly into patient-facing responsibilities, including Clinical Research Coordinator-level work as needed while the site grows.
• Build the foundation for future team growth by helping create a strong operational base for additional hires as volume increases.
• Maintain strict compliance with study protocols, site procedures, and quality standards at all times.
• Partner with physicians and other site stakeholders to keep study activities organized, timely, and well communicated.
• Solve problems proactively and adapt quickly in a start-up environment where priorities and study mix may evolve.
• Support communication with sponsors, monitors, and other external partners regarding site readiness, visits, and study conduct.
• Help grow the site responsibly with an ownership mindset around efficiency, productivity, and operational performance.
• Learn and prepare for new clinical research studies as they are awarded to the site.
• Travel for training and site support as needed, especially during the initial onboarding and pre-launch period to gain hands-on experience in established DelRicht locations.

Benefits

• Medical, Dental and Vision Insurance
• Short Term Disability, Long Term Disability, and Life Insurance
• Generous Paid Time Off that builds throughout your career with the company
• 401K (includes discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree