Operations Manager - Plainfield (2nd shift)

Carvana•Plainfield, NJ

1d•Onsite

About The Position

Carvana sells cars but is not a traditional car dealership. The company's promise is to only sell cars that meet a high standard of quality. To ensure this, Carvana has established Vehicle Reconditioning Centers across the country where cars are inspected, perfected, and photographed. Utilizing a 150-point inspection process, Carvana verifies that every vehicle meets rigorous mechanical and cosmetic standards, aiming to provide a no-hassle, better car buying experience. The company is seeking passionate and talented individuals to join their team. This is a supervisory position within an Inspection Center, responsible for overseeing a team that manages daily operations. The Reconditioning Manager is accountable for all aspects of the vehicle reconditioning process and directs a team of at least five leads and up to 70 front-line associates in a lean manufacturing environment. The role emphasizes maintaining a culture of continuous improvement and high associate engagement while achieving quality, production, and cost objectives. This position is not eligible for visa sponsorship.

Requirements

5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver’s license with a clean driving record in the last 3 years.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.

Responsibilities

Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.