Operations Manager

Smart IMS • Plano, TX

5d • Onsite

About The Position

This role is for an Operations Manager on a 12-month contract basis, located in Plano, TX. The position requires an onsite presence. The primary focus is on establishing and maintaining strong relationships with key vendors and stakeholders, developing and implementing vendor management policies, and ensuring vendors meet contractual obligations. The role involves monitoring vendor performance, analyzing data for improvements, supporting the vendor selection process, and resolving vendor-related issues.

Requirements

• Bachelor's Degree with 6+ years of directly related experience.
• Experience in vendor management, procurement, or supply chain operations.
• Experienced in contract negotiation, outsourcing strategies, onboarding, and vendor performance management.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent written and verbal communication skills with the ability to convey information clearly and professionally.
• Demonstrated ability to build effective relationships, influence stakeholders, and collaborate internally and externally and across all organizational levels.
• Ability to work independently and manage multiple projects simultaneously.
• Highly detail-oriented with strong organizational and time management skills.
• Proficient in Microsoft Office Suite (Excel, Power Point).
• Experienced with vendor management software and ERP systems (e.g., SAP).

Nice To Haves

• Professional certifications in Supply Chain Management or Six Sigma.

Responsibilities

• Establish and maintain strong relationships with key vendors and stakeholders.
• Develop, implement, and maintain vendor management policies and procedures to optimize vendor performance and ensure compliance with company standards.
• Ensure that standard procedures are followed and that vendors meet or exceed their contractual obligations.
• Monitor and coordinate vendor performance reviews, audits, and assessments to ensure KPIS (key performance indicators) are maintained.
• Analyze vendor performance data to identify trends, cost-saving opportunities, and areas for improvement.
• Monitor and support the vendor selection process, including the development of RFPs (request for proposals), bid evaluation, and contract negotiation.
• Address and resolve any vendor-related issues or disputes in a timely and effective manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior