Operations Manager

Cando Rail & Terminals
Onsite

About The Position

The Operations Manager leads a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner. This role is ideal for someone who enjoys working outdoors, physical activity, problem-solving, and a company that promotes a strong safety culture. Cando Rail & Terminals is a leader in specialized rail services across Canada, offering industrial switching, terminal/transload services, short line operations, and more. With over 50 operations, they manage the third-largest locomotive fleet in Canada. The Operations Manager will provide leadership and guidance to a specialized team in planning, organizing, and managing operations, ensuring chemical loading, warehouse activities, and related processes are performed in a safe, environmentally responsible, and efficient manner.

Requirements

  • Knowledge of loading chemicals.
  • Hands on, hard-working, self-starter.
  • Ability to multi-task.
  • Ability to hire right, train right, and treat right all team members.
  • Must have leadership skills to ensure team members always follow procedures even when no one is watching.
  • Ability to work independently with minimal supervision.
  • Ability to work with and perform basic computer operations (spreadsheet, word processor, and email operations), and general office organization.
  • Good written and oral skills with an ability to communicate with co-workers, customers, and other company personnel.
  • Ability to lead employees, support conflict resolution, and implement safety initiatives.
  • Knowledge of local, state, and federal requirements.
  • Desire and willingness to learn.

Nice To Haves

  • Trucking background A+.
  • Transload experience A+.
  • College degree preferred.
  • 3+ years management preferred.
  • 5+ years of chemical loading experience preferred.

Responsibilities

  • Participate in budget preparation, management of profit and loss, and daily communication with customers and railroads on scheduling and other issues to ensure smooth and safe operation.
  • Provide "Worry-free Consistency" service to the customers on every shift every day.
  • Learn, implement, teach, and execute the S7 Operating System and 5S standards.
  • Ability to build strong relationships with customer contacts.
  • Ability to understand the customer contract and rate structure.
  • Ability to delegate and utilize time management well.
  • Ability to develop and execute a business plan. (including budgeting, projecting, variance analysis, and cost management)
  • Ability to promote a safety culture where each Team Member has the value and attitude that unsafe behaviors and conditions will not happen on their shift.
  • Committed to teaching and promoting personal responsibility for identifying and performing safe behaviors, conditions, and environmental responsibility.
  • A positive leader with the ability to be proactive in problem solving, making decisions, organizing, and directing people, and utilizing coaching techniques for improving behaviors.
  • Innovative solutions driven to keep Team Member turnover low.
  • Build and maintain strong relationships with vendors.
  • Work with administrative systems to support operation to meet deadlines.
  • Set an example of professionalism and customer service.
  • Hands on leadership with operational and technical skills to ensure that "best practices" are being utilized.
  • Create an environment where people are committed to professionalism and cleanliness.
  • Create an environment for team building with emphasis on individual development and growth.

Benefits

  • Work Life Balance with Fixed Schedules
  • Cando’s Technical and Leadership Training Programs
  • Award Winning Safety Culture
  • Employee Ownership Program
  • Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances
  • Flexible Health & Dental Benefits
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