Operations Manager (Sunday-Wednesday Night Shift)
About The Position
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. This is a full time role and will work on-site at our warehouse in Las Vegas, NV. The schedule is Sunday-Wednesday 7am-5:30pm.
Requirements
- At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
- Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment
- Must be able to display effective communication to associate, management and executive staff members
- Prior experience creating and executing a shift plan
- Understanding of basic math and excel formulas
- Understands how important process control is to the business
- Familiar with Warehouse Management Software to track and solve problems with orders
- Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
- Ability to maintain confidentiality
- Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
Nice To Haves
- Flexible- Embraces Change
- Problem Solver
- Previous experience/knowledge of Workday preferred
Responsibilities
- Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5
- Assist in operations by working with General Manager and Operations Manager on other shifts
- Pre-shift meeting with management team to plan for shift
- Responsible for ensuring that shift meets production goals and direct/indirect labor targets
- Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal
- Provide guidance and support to supervisors with respect to personnel, quality, and safety
- Resolve employee relations matters and conflicts working with HR to develop sustainable solutions
- Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated
- Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal
- Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
- Create and implement a daily shift planner to ensure maximum efficiency and proper coverage for all departments
- Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality
- Coordinate distribution activities to obtain optimum utilization of human resources, warehouse management system and equipment
- Help contributors understand and connect to our vision, mission, strategy and business priorities
- Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
Benefits
- Medical PPO and HSA with employer match plan options
- Dental, Vision, STD, Supplemental Insurance plans
- Company Paid LTD and Life Insurance
- 401K match - Match 100% up to 3%, and 50% from 3.1% - 5%
- 4 weeks of PTO, accrued semi-monthly
- 8 company paid holidays
- Paid bereavement
- Stocked marketplace with late-night meal options
- Product Giveaways
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
