Operations Manager ($70K + Profit Share)

Kept Companies Inc•Spokane, WA

About The Position

Kept Companies is seeking an experienced Operations Manager to oversee route performance, team leadership, safety compliance, and financial results. The company provides commercial cleaning and maintenance services across restaurants, retail centers, transportation fleets, refrigeration, solar, and commercial properties nationwide. The role carries operational and financial responsibility and includes full oversight of assigned routes, team development, scheduling, quality, customer retention, and asset management. The manager is expected to be comfortable working in the field and taking ownership of results.

Requirements

  • Proven operations or field management experience.
  • Strong leadership and team development skills.
  • Experience managing labor costs and productivity.
  • Valid driver’s license with a clean record.
  • Ability to operate in a fast-paced, dynamic environment.
  • Weekend availability as business requires.

Nice To Haves

  • Bachelor’s degree preferred, but not required.

Responsibilities

  • Provide full operational oversight of assigned routes.
  • Hire, train, and manage team performance.
  • Manage scheduling, billing accuracy, and labor control.
  • Ensure jobsite quality and safety compliance.
  • Resolve customer issues and support customer retention.
  • Manage fleets, equipment, and other assets.
  • Track performance weekly and maintain accountability.

Benefits

  • $70,000 base salary for the first 90 days, followed by transition to an EBITDA-based profit share plan.
  • Company vehicle.
  • Company cell phone.
  • Company American Express.
  • Medical, dental, and vision coverage.
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