Operations Manager

Koniag Government Services, LLC•Charleston, SC

11d•Onsite

About The Position

Koniag Operations Services, LLC a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret security clearance to support KOS and our government customer in Charleston, SC. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Operations Services, a Koniag Government Services company, is seeking an experienced Operations Manager to oversee and direct comprehensive operations and maintenance support services for a large government facility in Charleston, SC. The ideal candidate will be a strategic leader with extensive facilities management experience, exceptional organizational abilities, and proven success in managing complex operations. The Operations Manager will serve as the primary authority for committing the Contractor's labor force and resources (including tools, materials, parts, and other materials) to meet the overall Contractor Furnished Services (CFS) requirements of the Contract. The Operations Manager will provide strategic oversight and day-to-day leadership for all facility operations and maintenance activities. Principal responsibilities will include but are not limited to: Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility Serve as the primary point of contact and liaison between KOS, subcontractors, and government client representatives Commit and allocate contractor labor force, resources, tools, materials, parts, and equipment to meet contract requirements and service level agreements Develop, implement, and monitor operational strategies, policies, and procedures to ensure efficient facility operations Oversee multiple functional areas including custodial services, maintenance, logistics, supply management, and support services Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources while maintaining quality standards Ensure full compliance with all contract specifications, government regulations, safety standards, and quality control requirements Lead, supervise, and mentor department supervisors and staff across multiple service lines Conduct regular facility inspections and operational assessments to identify improvement opportunities and ensure contract compliance Develop and maintain comprehensive staffing plans to meet operational demands and contract obligations Coordinate emergency response procedures and manage crisis situations affecting facility operations Prepare and present operational reports, performance metrics, and status updates to senior management and government clients Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and service delivery Manage contractor and vendor relationships to ensure timely delivery of services and materials

Requirements

Associate's degree in Facilities Management, Business Administration, Operations Management, or related discipline; OR equivalent specialized training/certifications in operations and maintenance support services and/or facilities management
Active Top Secret security clearance
Minimum of 15 years of experience in operations and maintenance (O&M) support services and/or facilities management
Minimum of 5 years of experience providing operations management services to large facilities or complex operations
Proven leadership and management experience with the ability to commit labor force and resources to meet contract requirements
Extensive knowledge of facilities management principles, operations and maintenance procedures, and industry best practices
Strong strategic planning and operational execution abilities with experience managing large-scale facility operations
Exceptional communication skills – both written and oral – with the ability to effectively interface with government clients, senior management, and diverse stakeholder groups
Comprehensive understanding of contract management, including CFS requirements, compliance obligations, and performance metrics
Strong financial acumen with experience managing operational budgets, cost controls, and resource allocation
Excellent problem-solving and decision-making skills with the ability to address complex operational challenges
Proven ability to lead, develop, and motivate multi-disciplinary teams and supervisors
Strong organizational and time management skills with the ability to prioritize competing demands and manage multiple projects simultaneously
Knowledge of OSHA regulations, safety standards, and environmental compliance requirements
Proficiency with facility management systems, computerized maintenance management systems (CMMS), and Microsoft Office Suite
Ability to work in a fast-paced, dynamic environment and respond effectively to changing priorities and emergency situations
Detail-oriented with a commitment to quality, accuracy, and continuous improvement
Active Top Secret clearance

Nice To Haves

Bachelor's degree or higher in Facilities Management, Engineering, Business Administration, or related field
Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP)
Experience managing government contracts, particularly in DoD or federal agency environments
Knowledge of Federal Acquisition Regulation (FAR) and contract compliance requirements
Experience with Lean Six Sigma or other process improvement methodologies
Prior military facilities management or base operations experience
Advanced security clearance eligibility (TS/SCI)
Experience with energy management, sustainability initiatives, and green building operations

Responsibilities

Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility
Serve as the primary point of contact and liaison between KOS, subcontractors, and government client representatives
Commit and allocate contractor labor force, resources, tools, materials, parts, and equipment to meet contract requirements and service level agreements
Develop, implement, and monitor operational strategies, policies, and procedures to ensure efficient facility operations
Oversee multiple functional areas including custodial services, maintenance, logistics, supply management, and support services
Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources while maintaining quality standards
Ensure full compliance with all contract specifications, government regulations, safety standards, and quality control requirements
Lead, supervise, and mentor department supervisors and staff across multiple service lines
Conduct regular facility inspections and operational assessments to identify improvement opportunities and ensure contract compliance
Develop and maintain comprehensive staffing plans to meet operational demands and contract obligations
Coordinate emergency response procedures and manage crisis situations affecting facility operations
Prepare and present operational reports, performance metrics, and status updates to senior management and government clients
Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and service delivery
Manage contractor and vendor relationships to ensure timely delivery of services and materials