Operations Manager

Vector Media•Cromwell, CT

21d•Onsite

About The Position

Vector Media is searching for an Operations Manager in Connecticut to join our Operations Team. The Operations Manager will report to the National Operations Manager. This position is responsible for assisting in managing all aspects of the day-to-day operations of our out-of-home, public transit and vehicle advertising programs across our Connecticut footprint, including Berlin, Hartford, East Hartford, New Britain, New Haven, Norwalk, and Stamford. Primary responsibilities include supervising operations personnel and subcontractors, coordinating, scheduling and managing the installation, removal and maintenance of all advertising copy and receiving, checking in and storing of materials, and overseeing the activities listed below. This position will work closely with our sales and operations teams, our external vendors and transit partners, and on occasion directly with our clients. This position works our normal office hours (M-F) and will require occasional night or weekend work as needed. This role includes day travel throughout the Connecticut market.

Requirements

Proficiency in working in Microsoft Office and/or Google Workspace, especially Word/Docs, Excel/Sheets, and Powerpoint/Slides
A valid driver’s license and clean driving record.
Ability to complete physical tasks including the following: walking, standing, kneeling, lifting (over 50 lbs), working on ladders, scaffolds, speaking, hearing, reading, working with the general public

Nice To Haves

Experience in Out-of-Home/Transit Advertising operations or installations (preferred)
3+ years of experience managing or directing a team or department (preferred)
An understanding of the vehicle wrap process, large-format printing, and street furniture operations is a plus.

Responsibilities

Manage, train, coordinate and support local operations staff and subcontractors.
Collaborate with department leadership and with sales teams across the organization.
Travel to and from worksites throughout the market.
Manage and assist with the installation, maintenance and removal of advertising graphics, including but not limited to graphics on buses, bus shelters and stations.
Ensure advertising graphics are installed and removed according to company standards, including regularly reviewing installations via photos and in person.
Keep detailed records of all advertising operations including installation and removal of copy.
Receive, check in and store advertising materials.
Communicate and work with our inventory management team to ensure accurate holds, postings and removals of advertisements.
Provide detailed campaign and market updates and reports to various stakeholders.
Perform regular audits of all advertising displays and fixtures to identify and coordinate any necessary repairs or actions.
Manage and maintain a clean and safe work environment, work sites and vehicles.
Create and promote positive team culture.
Ensure all productivity standards, expectations, and deadlines are met.
Develop strong relationships among your team, across our departments and with our business partners.
Work well under pressure, responding with a sense of urgency.